Patient FAQs
How do I book an appointment?
Please call our front desk during business hours. Online booking will be available soon.
What should I bring?
Please bring any previous medical records and make sure your pet is safely leashed or in a carrier.
When should I arrive?
We ask new clients to arrive 5-10 minutes early to finalize your registration and pet's file.
What are your hours?
We are open Monday 8-7, Tuesday 8-7, Wednesday 8-5, Thursday 8-6, and Friday 8-5.
What species do you see?
We treat dogs, cats, and exotic animals including birds, reptiles, and small mammals.
Where can I park?
We offer free on-site parking directly in front of the clinic entrance.
How do refills work?
Request refills through our online pharamcy portal or call us. Please allow 24-48 hours for processing.
How often should pets be seen?
We recommend annual wellness exams for healthy pets and twice-yearly for seniors.
Wellness vs Sick Visits?
Wellness visits focus on prevention, while sick visits address specific health concerns or symptoms.