7/9/20 COVID-19 Update
Hello Clients of Putnam Veterinary Clinic,
We have been continuously working to better our social distancing and safety protocols to keep our staff members and clients safe. With that being said, the clinic has decided to take a step back and resume our curbside-only service for the time being.
As a lot of you probably know, we are struggling with the capacity of appointments we can see. When we allow clients into the building with their pet, we can only see one patient at a time. While we resume our curbside service, we can have two Doctors seeing appointments at the same time which will allow us more time to be available to see our wonderful patients. We greatly appreciate your understanding and cooperation as we continue to navigate our way through these challenging times.
We are busier than we have ever been and working with protocols that are far from ideal, but are necessary to keep everyone safe. Please understand that our team members do not make the rules, they simply adhere to the protocols that management has put into place. As hard as our staff is working to make sure that we can safely see your pets, they do not deserve to be treated poorly and that will not be tolerated. We always welcome constructive feedback and are happy to discuss your concerns however we ask you for your patience and compassion.
A few things to keep in mind:
Please remain patient with us as we work through all these issues. Our number one priority is making sure your pets receive the best care possible.
The Staff at Putnam Veterinary Clinic